The full job description.
Every capability that makes ZenSearch a coworker rather than a chatbot — answers that run agents, actions that wait for approval, automations that work unattended, and the retrieval engine underneath it all.
Agentic Answers
Every question runs an agent
Ask a question and ZenSearch runs a budget-tiered agent loop over your connected sources — not a single canned search. It reasons across your knowledge base, databases, the web, and live connector reads, and cross-checks them instead of trusting the first hit.
- Three answer modes per message: Chat (knowledge base only), Auto (the agentic default), and Research (full planning with approval-gated write tools)
- Cross-source corroboration — a Jira ticket and its linked GitHub PR get reconciled rather than guessed
- Transparent by default: inline reasoning, tool retries, delegation hand-offs, and a live cost meter while the agent works
- Verified citations and a confidence score on every claim
Approval-Gated Actions
Autonomy with a human in the loop
The coworker doesn't just read — it posts replies, creates tickets, updates records, and sends email. Every write carries a risk tier, and the consequential ones pause the run until the right human says go.
- Risk tiers T0–T5 decide what runs freely and what waits — with per-team policy overrides
- Approvals route to the right person (preferred approver, on-call, or manager from your org chart) and are decided from Slack, an email reply, or the web
- Drafts in your voice from your own account — or with explicit AI disclosure where team policy requires it
- Every action attributed and audit-logged with the full reasoning trace
Self-Improving Agents
Better in month two than on day one
Enterprise agents that learn from successful workflows, delegate to specialists, and synthesize complex answers with complete audit trails.
- 100+ pre-built tools — search, SQL, Google Workspace, M365, Zendesk, ServiceNow, HubSpot, Salesforce, GitHub, and more — that read and take approval-gated actions
- Extensible with custom webhook tools, MCP servers (SSE, streamable HTTP, stdio), and sandboxed code execution
- Multi-agent delegation: subtasks hand off to specialist agents (depth-limited), including approval-gated writes
- Three-layer memory: persistent facts, observational compression (80%+ token savings), and procedural memory that learns reusable workflows
- Dynamic budget tiers + pre-flight cost ceiling: every run is capped in dollars before the first token is spent
- Pause & resume on budget exhaustion — partial answer plus a Continue button, with full state preserved for 7 days
Automations & Triggers
Works while you don't
An automation is an agent with a job description and a trigger. Schedule it, email it, or wire it to your systems — it runs in the same governed runtime as every chat.
- Cron schedules with verification contracts and bounded auto-resume on paused runs
- Inbound email: every automation can have its own address — replies to its messages resume the run
- Event webhooks from Jira, Zendesk, GitHub, Confluence, Salesforce, and HubSpot, attributed to the triggering user
- Meeting events from Zoom, Google Meet, and Microsoft Teams; results delivered via webhook, Slack, or email
Advanced Search
Precision meets intelligence
Combines keyword precision with vector search and AI-powered semantic understanding. Accurate results whether people search with exact terms or natural-language questions.
- Semantic and keyword search fusion for optimal relevance
- AI-powered reranking ensures top results are always accurate
- Automatic query enhancement for improved recall
- Faceted filtering across departments, topics, dates, and sources
Natural Language to SQL
No SQL required
Connect PostgreSQL, MySQL, ClickHouse, or SQL Server. Ask questions in plain English — ZenSearch discovers the schema and writes the query.
- Automatic schema discovery and relationship mapping
- Read-only execution with query validation
- Error correction with LLM-friendly feedback
- SSRF protection for secure database access
SELECT c.name, SUM(o.total)
FROM customers c
JOIN orders o ON c.id = o.customer_id
WHERE o.created_at > NOW() - '1 month'
GROUP BY c.id ORDER BY 2 DESC
LIMIT 10Verified Citations
Source transparency
Every answer includes traceable references to source documents — PDF pages, presentation slides, and exact code locations, with relevance scores.
- Precise page references for PDF documents
- Slide-level citations for presentations
- File and line number references for code
- Relevance confidence scores for each source
Enterprise Security Controls
Multi-layer protection
Validates inputs, monitors outputs, and enforces security policies at every layer. Configurable per team with real-time policy updates.
- Detects and blocks adversarial prompt-injection attempts
- Identifies sensitive information including SSNs and credit cards
- Verifies AI responses against source documents for accuracy
- Team-level configuration with instant policy propagation
Adaptive Response Formatting
Context-aware answers
Automatically detects query intent and adapts the retrieval strategy. Lists for enumeration, steps for procedures, comparisons for alternatives.
- Comprehensive coverage for list-based queries
- Hierarchical context for architectural questions
- Sequential ordering for step-by-step procedures
- Side-by-side analysis for comparison queries
Go Deeper
Three places to keep reading.
The Platform
Context, action, governance, and memory — the runtime that turns 18 sources and 100+ tools into a coworker.
Platform overviewGovernance & Admin
Risk tiers T0–T5, cross-surface approvals, identity federation, memory policies, and the Control Tower dashboard.
Governance detailsEvery Surface
Slack, Teams, browser side panel, and web — the same coworker, with cross-surface continuity.
See surfacesUnder the Hood
And that's just the beginning.
A complete platform for an enterprise AI coworker. No assembly required.
18 Data Connectors
Native integrations for Confluence, Slack, GitHub, Notion, S3, SharePoint, Jira, Google Drive, and more.
Automated Pipeline
Event-driven ingestion that keeps the knowledge base fresh — smart dedup, scheduled syncs, and automatic cleanup of removed content.
Granular Access Control
Team-level roles and document-level permissions that sync with your source systems.
Centralized Model Gateway
Route all AI model calls through a unified proxy with usage tracking and rate limiting — swap providers without touching agents.
Org Awareness
Org chart, on-call schedules, and service ownership inform approvals, escalations, and paging.
Control Tower
Admin dashboard for connectors, costs, agents, automations, failed runs, and sync monitoring.
Provider Fallback & Circuit Breakers
Automatic failover between LLM providers — unhealthy providers are skipped until they recover, so one upstream incident can't take the coworker offline.
OpenTelemetry Tracing
End-to-end distributed tracing across services, model calls, and agent tool invocations. Export to Tempo, Jaeger, Honeycomb, or Datadog.
Get Started
See it
for yourself.
Every feature on this page is live in the demo — or talk to our team about a deployment shaped to your environment.