Nine teams. One coworker.
From engineering to sales — the questions it answers and the jobs each team hands over first.
Engineering Teams
Answers from the codebase, watch duty overnight
Ask across wikis, repos, and team conversations at once — and hand over the jobs nobody wants: overnight monitoring, incident timelines, and runbook lookups at 2 AM.
"How do we handle authentication in the mobile app?"
JWT with refresh rotation — cited to mobile/auth/TokenManager.kt.
"Watch Sentry and Datadog overnight. Page on-call if checkout errors spike."
02:14 — incident opened, on-call paged. The page was pre-approved by team policy.
Customer Support
Every ticket triaged before an agent opens it
Wire the coworker to your ticket queue. It searches the knowledge base and prior tickets, drafts a cited reply, and waits for a human click before anything reaches the customer.
"Triage every new ticket: search the KB, draft a cited reply, ask before posting."
Reply drafted with citations; T4 approval routed to on-call. Posted after one click.
"Why is the export feature not working for this user?"
Known issue with large exports, fixed in v2.4.1 — user is on v2.3.8. Workaround suggested.
Product Teams
Feedback synthesis on a schedule
Aggregate insights from support tickets, reviews, and team discussions — on demand or every Monday morning, without anyone compiling a digest by hand.
"Digest the week's user feedback themes and post to #product."
47 mentions of slow loading clustered (iOS 17 + large workspaces) — tracking issue suggested.
"Has anyone requested dark mode?"
312 requests since January — a top-5 requested feature. Engineering estimate: 2 sprints.
HR & Operations
Self-service policy answers, drafted comms
Centralize handbooks, benefits docs, and IT policies so employees get instant cited answers — and hand the coworker the repetitive drafting, in your voice, from your own account.
"What's the parental leave policy for employees in Germany?"
14 weeks paid + up to 3 years Elternzeit — cited to the German entity policy doc.
"Draft the onboarding welcome email for Monday's new hire."
Draft waiting in your Gmail, in your voice — you review and hit send.
Security & Compliance
Audit answers with an audit trail of their own
Centralize security questionnaires, compliance documentation, and incident playbooks. Every answer is cited, and every agent action is itself logged — turtles all the way down.
"What encryption do we use for data at rest?"
AES-256 for S3 and database, TLS 1.3 in transit, 90-day key rotation — with sources.
"Run the vendor-review procedure on this SOC 2 packet."
All 14 controls checked plus 3 known pitfalls from prior reviews — 2 gaps flagged in §4.2.
IT Operations
Context at incident speed
Connect monitoring, runbooks, and incident history. The coworker triages alerts, surfaces the right runbook, and writes the timeline while your engineers fix the problem.
"What's the SLA status for our cloud provider this month?"
99.97% uptime; one 23-minute incident on Mar 12 — within the 99.9% SLA threshold.
"Which services were affected by last night's deployment?"
Auth service: 5-minute latency spike, auto-rollback triggered, no customer impact.
Sales Teams
Briefed before the call, debriefed after it
Competitive intel and case studies during the call — and a coworker that listens for meeting events, so the deal channel is briefed minutes after you hang up.
"Do we have a case study for financial services?"
Three case studies found; FinTech Z (2024) is the closest match to this prospect.
"After every discovery call, brief the deal channel with next steps."
Recap and next steps posted to #deal-acme minutes after the call ends.
Research & Analysis Teams
Workflows that learn and get faster over time
For teams running repeated multi-step investigations — compliance reviews, competitive intelligence, post-mortems, due diligence — the coworker learns the procedure once and replays it on every similar job. The first month is exploration; by month two it's referencing dozens of learned workflows.
"Run our standard incident post-mortem on yesterday's payments outage."
Followed the learned procedure (used 12 times): timeline, customer impact, root cause, and 3 prevention steps — draft posted to #incidents.
"Compliance review for the new vendor onboarding doc."
Procedure matched — checked all 14 SOC 2 controls plus 3 known vendor pitfalls. 2 gaps flagged.
Specialist Agent Teams
Multi-agent delegation for complex workflows
Build a team of specialist agents that delegate to each other. A research agent hands SQL questions to a database expert; support triage asks the code specialist about a stack trace. Each agent stays focused on its strength; the parent integrates the results.
"Q4 churn analysis with root causes from support tickets."
SQL analyst pulled the churn cohort; support investigator pulled complaint themes; briefing agent composed the final memo.
"Triage this customer security incident."
Incident scoped, call path traced by the code expert — exposure window, affected endpoints, and rollback plan returned.
Get Started
Put it on
your team.
Whichever team starts, the rest will follow — it's the same coworker everywhere.